Privacy Policy

This Privacy Policy describes, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”), how yaymakersouthafrica.com (the “Site” or “We”) receives, collects and stores any information you enter on our website or provide us in any other way

Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, Yaymaker South Africa also considers the following items as personal information:

All addresses including residential, postal and email addresses.

Collecting Personal Information

We are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently. When you visit our Site, we collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering products and services accordingly. For this purpose we will collect contact details including your name and organisation.

We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.

Device Information

Example of Personal Information collected: the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Source of collection: information collected automatically using “cookies” which allows us to collect standard internet visitor usage information.

Purpose of collection: we collect such Non-personal and Personal Information for the following purposes:

To load the Site accurately
To provide and operate our products and services; arrange for delivery, provide you with booking confirmation, invoices and shipment notices.
Should you chose certain preferences, to provide you with information or promotional messages related to our products and services.
To provide you with ongoing customer assistance and technical support;
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Using Personal Information

We will use your personal information only for the purposes for which it was collected and agreed with you.

For example:

To gather contact information;
To confirm and verify your identity or to verify that you are an authorised user for security purposes;
To contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company. For these purposes we may contact you via email, telephone, Whats App or text messages.
For the detection and prevention of fraud, crime, money laundering or other malpractice;
To conduct market or customer satisfaction research or for statistical analysis;
For audit and record keeping purposes;
In connection with legal proceedings.

Minors

Our site is not intended for individuals under the age of 18. If you believe your child has provided us with personal information please contact us and we will delete the information.

Personal information may be collected using “cookies”. Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings you have selected and actions you have taken on our site.

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Disclosure of Personal Information

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.

Our company is hosted on the Wix.com platform. This platform provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

https://www.wix.com/about/privacy

We may also disclose your information:

Where we have a duty or a right to disclose in terms of law or industry codes;
Where we believe it is necessary to protect our rights.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we do.

Although we take every precaution in protecting your personal information, we shall however not be liable for any loss or damage suffered as a result of the disclosure of such information if outside our reasonable control.

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at yaymakersa@gmail.com and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.

Correction of your information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at yaymakersa@gmail.com.